Intouchinsight
The Lead, IT, DevOps & Security will own and expand the company's SOC 2 program, manage IT infrastructure, DevOps pipelines, and security tooling, and lead a small IT/DevOps team. The role combines hands‑on implementation of automated compliance and security controls with strategic roadmap development and vendor management.
Intouch Insight is a customer experience (CX) solutions company that helps multi-location businesses achieve operational excellence and exceed customer expectations. They offer a SaaS platform that combines real-time feedback, surveys, audits/mystery shopping, analytics and task management to measure, benchmark and improve location performance. Their tools help brands across retail, hospitality, financial services and other sectors monitor compliance, close the loop on issues, and drive consistent, measurable improvements across distributed operations. Organizations use Intouch Insight to centralize CX programs and turn operational data into actionable improvements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Intouchinsight.
11% below the average for this role