ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Vistance Networks
Vistance Networks is seeking an experienced Lead, IT Service Desk to supervise Level 1 and Level 2 support operations for a global user community. The role is accountable for shift performance, customer experience, SLA and KPI achievement, team development, and consistent execution of IT service management processes. The position also leads incident management and critical incident coordination, supports Change Advisory Board (CAB) call management, and uses Freshworks CRM / Freshservice to manage tickets, workflows, service reporting, and customer interactions.
Vistance Networks (formerly the remaining entity of CommScope after its Connectivity and Cable Solutions segment was sold to Amphenol) is a provider of broadband, access network, and video processing, security, and delivery systems. Through its Aurora Networks brand, the company offers end-to-end solutions including CMTS & CCAP, Passive Optical Networks, RF equipment, cloud and video solutions, and professional services to global service providers and enterprises. Vistance Networks also provides security solutions via its PKI Center for provisioning keys and certificates.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vistance Networks.
Vistance Networks didn’t post a salary, so this is our estimate from similar listings.
11% above the average for this role