GitLab
The Lead Journey Architect role at GitLab focuses on designing and orchestrating customer journeys that drive meaningful actions, retention, and revenue outcomes. This position involves creating service blueprints, defining customer touchpoints, and collaborating with cross-functional teams to ensure seamless digital and human interactions. The role requires a senior-level professional with expertise in customer journey design, service design, and digital customer success.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2014
GitLab is an AI-powered DevSecOps platform that helps organizations plan, build, secure, and deploy software in a single application. It combines source code management, CI/CD, security, and collaboration tools to help teams ship software faster.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GitLab.
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