SPS-North America

Lead Legal Records Associate

SPS-North America(11 days ago)

Baltimore, MD, United StatesOnsiteFull TimeSenior$42,000 - $46,000Client Services
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About this role

The Lead Records Associate oversees the firm’s recordkeeping and case file lifecycle to ensure accuracy, accessibility, and compliance with firm standards. This position acts as a central coordinator for records operations and supports efficient office workflows for legal teams.

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Required Skills

  • Document Management
  • File Indexing
  • Scanning
  • Database Management
  • Data Entry
  • Records Retrieval
  • Training
  • Customer Service

Qualifications

  • High School Diploma
  • College Degree Preferred
SPS-North America

About SPS-North America

spsglobal.com

SPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.

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