Lead Mailroom Associate
SPS-North America(27 days ago)
About this role
The Lead Mailroom Associate oversees onsite mailroom and shipping/receiving operations for a business service center, acting as the primary client services contact. The role supports operational continuity, represents the company professionally to employees and clients, and partners with supervisory staff to meet day-to-day service needs. It also serves as a point of escalation and supports training and backup staffing efforts.
Required Skills
- Customer Service
- Mail Processing
- Shipping
- Equipment Operation
- Mailroom Oversight
- Staff Training
- Inventory Monitoring
- Reception
- Collaboration
- MS Office
+2 more
Qualifications
- High School Diploma or Equivalent
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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