SPS-North America

Lead Mailroom Associate

SPS-North America(11 days ago)

Washington, DC, United StatesOnsiteFull TimeMedior$20 - $23Mail Services
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About this role

The Lead Mailroom Associate supports the daily operations of university mail services, overseeing mail and package processing, staff guidance, and ensuring timely and secure delivery of mail and parcels, all while maintaining compliance with policies and regulations.

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Required Skills

  • Mailroom
  • Logistics
  • Customer Service
  • Team Leadership
  • Computer Skills
  • Package Handling
  • Regulations
  • Record Keeping
  • Safety Procedures
  • Operations

Qualifications

  • High School Diploma or GED
  • 2-3 years of mailroom or logistics experience
SPS-North America

About SPS-North America

spsglobal.com

SPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.

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