Meriplex
The Lead, Managed Services serves as the operational and technical leader for the TAC team, overseeing escalations, incidents, and service delivery to ensure SLA performance and exceptional client experiences. This role coordinates cross‑functional resources, drives root cause analysis, mentors technical staff, and collaborates with various teams to continuously improve service quality and customer satisfaction.
Meriplex delivers innovative managed IT and cybersecurity solutions tailored to empower businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Meriplex.
33% below the average for this role