Meriplex
The Lead, Managed Services is responsible for operational and technical leadership of the TAC team, overseeing escalations, incidents, and service delivery to ensure SLA performance and exceptional client experiences. This role coordinates cross‑functional resources, drives root cause analysis, mentors technical staff, and collaborates with various teams to improve processes and maintain high customer satisfaction.
Meriplex delivers innovative managed IT and cybersecurity solutions tailored to empower businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Meriplex.