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Lead Operations Technician at Verra Mobility - ApplyBlast

Lead Operations Technician

Verra Mobility

17 hours ago

3.1 on Glassdoor

Mesa, Arizona, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Lead Operations Technician oversees technical operations within a designated region, providing advanced technical guidance and leadership to ensure high standards. This role acts as a liaison between the operations team, Account Managers, and Customer Service Specialists to address client needs and maintain service quality. The position is responsible for managing remote support, roadside monitoring systems, and ensuring Service Level Agreements are met.

Responsibilities

Oversee technical operations and provide advanced technical guidance within a designated region
Manage remote support and roadside monitoring systems to ensure optimal equipment performance
Ensure Service Level Agreements are consistently met and key business objectives are achieved

Skills

About Verra Mobility

verramobility.com

Headquarters

Mesa, Arizona, United States

Company Size

1001-5000 employees

Founded

1987

View Profile

Verra Mobility is a global leader in safe mobility technologies, delivering smart transportation solutions to help communities move safely and efficiently. The company develops and operates automated traffic enforcement, tolling, parking systems, fleet telematics and violation-management services, combining hardware, cloud software and data analytics to reduce congestion and improve roadway safety. Verra serves public agencies, municipalities and commercial fleets worldwide, offering end-to-end services from sensor and camera deployment to payment processing and reporting. Its platform emphasizes safety, connectivity and data-driven insights to optimize operations, compliance and traveler experience.