Lead Patient Services Representative

Clinical Careers Page(4 months ago)

Allentown, PAOnsiteFull TimeMedior$74,668 - $101,015 (estimated)Cardiology Clinic

About this role

The Patient Service Representative Lead at Lehigh Valley Health Network is the primary internal and external point of contact for the clinic’s front desk and medical records operations. This mid-level role provides leadership and mentorship to patient service representatives and supports the care delivery team within the cardiology clinic. It contributes to maintaining high-quality, efficient, and compliant patient services across the practice.

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Required Skills

Patient Registration
Insurance Verification
Appointment Scheduling
Customer Service
Medical Terminology
Mentoring
EMR

Qualifications

High School Diploma/GED
PSR Badges
EMR Training

About Clinical Careers Page

lvhn.org

Lehigh Valley Health Network (LVHN) is a not‑for‑profit, integrated medical organization that provides comprehensive health care services to the Lehigh Valley and surrounding regions. LVHN operates hospitals, outpatient and urgent care centers, primary care and specialty practices, and offers advanced programs in areas such as cardiology, oncology, and behavioral health, alongside telehealth and rehabilitation services. The system combines clinical care with research, medical education, and community health initiatives to improve population health across its service area. Patients and partners rely on LVHN for coordinated, patient‑centered care and regional clinical expertise.

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