Lead Patient Services Representative
Clinical Careers Page(1 day ago)
About this role
This role involves coordinating front desk and medical records operations within a healthcare setting, acting as a key contact for internal and external communications. It includes mentoring staff, supporting patient services, verifying insurance, and scheduling appointments to ensure efficient patient care. The position also emphasizes collaboration, compliance, and understanding of the revenue cycle.
Required Skills
- Customer Service
- Medical Terminology
- Scheduling
- Insurance Verification
- Revenue Cycle
- Leadership
- EMR
- Communication
- Compliance
- Teamwork
About Clinical Careers Page
lvhn.orgLehigh Valley Health Network (LVHN) is a not‑for‑profit, integrated medical organization that provides comprehensive health care services to the Lehigh Valley and surrounding regions. LVHN operates hospitals, outpatient and urgent care centers, primary care and specialty practices, and offers advanced programs in areas such as cardiology, oncology, and behavioral health, alongside telehealth and rehabilitation services. The system combines clinical care with research, medical education, and community health initiatives to improve population health across its service area. Patients and partners rely on LVHN for coordinated, patient‑centered care and regional clinical expertise.
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