Lead Person Office - Customer Service
Madix(18 days ago)
Goodwater, ALOnsiteFull TimeMedior$0 - $0Customer Service
Apply NowAbout this role
The Customer Service Lead manages a team of customer service staff, focusing on team motivation, strategy implementation, and ensuring smooth operational flow. They oversee performance, handle escalations, and foster positive team relationships while supporting continuous improvement within the organization.
Required Skills
- Leadership
- Communication
- Interpersonal Skills
- Multitasking
- Conflict Resolution
- Customer Service
- Team Building
- Performance Evaluation
- Operational Procedures
- Coaching
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