Lead Product AI & Digital Platform - India

The Lead Product AI & Digital Platform role in India focuses on defining and executing the strategy for advanced AI capabilities, including Agentic AI, within the Lumen Customer Portal and enterprise digital experiences. This position aims to enhance customer experience by leveraging AI to resolve complex B2B issues end-to-end, driving operational efficiency and ensuring seamless integration into existing platforms. The role involves collaborating with cross-functional teams to develop and maintain the Generative AI and Agentic Roadmap while championing safe and reliable autonomous experiences.