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Lead Product Data Scientist, Agents at Klaviyo - ApplyBlast

Lead Product Data Scientist, Agents

Klaviyo

13 hours ago

3.3 on Glassdoor

Boston, Massachusetts, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Lead Product Data Scientist, Agents role at Klaviyo focuses on defining and advancing the measurement and data science strategy for AI-powered products like Composer and Customer Agent. This position involves developing comprehensive frameworks to evaluate agent performance, customer value, and business impact through experimentation and advanced analytics. The role requires partnering with cross-functional teams to translate complex data into actionable insights that inform product strategy and long-term growth.

Responsibilities

Own agent measurement end to end across Composer and Customer Agent
Define successful agent performance metrics and evaluation frameworks
Measure causal impact and incremental value through experimentation

Skills

About Klaviyo

klaviyo.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.