GM Financial
The Lead Product Designer - CX will lead the design of GM Financial's future servicing experience, translating transformation objectives into simple, cohesive digital interfaces. This role involves executing hands-on design work from discovery through delivery, including research, journey mapping, and prototyping, while advocating for customer needs across cross-functional teams. The position contributes to a strategic, multi-year transformation aimed at modernizing the servicing platform and enhancing customer satisfaction.
GM Financial provides personal and commercial auto loan financing offers and lease programs to customers around the globe.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GM Financial.
GM Financial didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role