Lead Product Designer

Upwork

1 month ago

3.7 on Glassdoor

Toronto, Ontario, Canada

Hybrid

Full Time

Senior

0 applicants

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About this role

Lead Product Designer on Upwork’s Marketplace team responsible for owning and elevating design strategy for core workflows that connect clients and talent. The role focuses on shaping intuitive end-to-end web and mobile experiences and exploring AI, large language models, and intelligent automation to simplify complex marketplace workflows. You will partner closely with product, engineering, research, and data teams to drive product direction and impact millions of users.

Skills

About Upwork

upwork.com

Upwork is a global freelancing marketplace that connects businesses of all sizes with independent professionals across design, development, writing, marketing, customer support, and more. Clients can post projects or search curated talent, review proposals, and manage engagements with contracts, time-tracking, invoicing, and escrow-backed payments. The platform also provides collaboration tools and enterprise features (talent sourcing, compliance, consolidated billing) to scale contingent work. Companies use Upwork for access to a large talent pool and standardized workflows, while freelancers benefit from job matching, portfolios, and secure payment systems.