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Lead, Product Documentation & Knowledge Operations at CCC Intelligent Solutions - ApplyBlast

Lead, Product Documentation & Knowledge Operations

CCC Intelligent Solutions

6 days ago

3.7 on Glassdoor

Chicago, Illinois, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Lead, Product Documentation & Knowledge Operations will own the operating model, standards, and roadmap for CCC's Product Documentation & Structured Knowledge function. This hands-on role involves authoring, organizing, and systematizing content, starting with release notes and changelogs, to build a structured, AI-ready product source of truth. The position will scale into broader team leadership, establishing governance, workflows, and content architecture across the organization.

Responsibilities

Own release notes and changelogs from day one
Build structured AI-ready product source of truth
Establish documentation standards and Confluence governance

Skills

About CCC Intelligent Solutions

cccis.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

1980

View Profile

CCC is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.