Lead Product Manager, Customer Experience

The Lead Product Manager, Customer Experience at Pylon owns the borrower application, borrower dashboard, and loan officer experience to make getting a mortgage easy and transparent. This role involves setting the product direction, building a compliant and configurable experience, and driving improvements in conversion and satisfaction through data-driven experiments. The position requires close collaboration with design, engineering, and AI teams to deliver a high-quality, scalable platform for borrowers and loan officers.