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Lead Program Manager at McKesson - ApplyBlast

Lead Program Manager

McKesson

4 months ago

3.7 on Glassdoor

CAN

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Program Manager at McKesson drives operational program execution across the Contact Center Technology Services portfolio, ensuring continuous improvement initiatives, platform maintenance, and service operations are delivered with rigor and alignment to service strategy.

Responsibilities

Lead operational program execution for continuous improvement, platform maintenance, and service operations backlog
Serve as the accountable program manager for business-sponsored projects within the contact center portfolio
Coordinate sprint planning, release coordination across contact center platforms, and cross-platform dependency management
Drive delivery reporting and provide transparency into program status, risks, and resource utilization
Support capacity planning with engineering management to ensure resource allocation aligns with portfolio priorities