Lead Retail Sales Associate
Sunnyside*(1 month ago)
About this role
The Lead Wellness Advisor at Sunnyside (Cresco Labs) is the in-store expert and ambassador who advises recreational and medicinal customers on appropriate cannabis products while upholding state regulations and company standards. The role models best-in-class customer service and compliance, supports onboarding and training of new hires, and helps lead the hourly team. The Lead also contributes to daily dispensary operations, ensuring accurate records, inventory control, and a safe, compliant retail experience.
Required Skills
- Customer Consulting
- Product Education
- Team Leadership
- Recruiting
- Onboarding Training
- Coaching
- Scheduling
- Sales Reporting
- Cross-Selling
- ID Verification
+9 more
About Sunnyside*
sunnyside.shopSunnyside is a cannabis retail brand that operates recreational and medical dispensaries and an online shop serving customers in Illinois, Florida, New York, Massachusetts, Ohio, and Pennsylvania. They offer a broad selection of cannabis products—such as flower, edibles, vapes, concentrates, tinctures, and related accessories—aimed at both adult-use consumers and medical patients. Sunnyside emphasizes convenient online ordering with in-store pickup (and local delivery where available), plus customer-focused guidance to help people choose the right products.