Talent First
ELVTR is seeking a Lead Retention Specialist to manage customer retention strategies, reduce refund rates, and recover revenue while enhancing long-term customer loyalty. This full-time remote role involves negotiating retention solutions, handling escalated customer cases, and collaborating with cross-functional teams to improve retention processes. The position requires strong negotiation skills, a data-driven mindset, and experience in customer success or retention within a fast-paced environment.
Headquarters
Sheridan, Wyoming, United States
Talent First is a permanent staffing and talent acquisition firm serving clients throughout the United States and Canada. The company differentiates itself by charging a highly competitive 12.5% placement fee, staffing exclusively with college-educated HR professionals, and donating 10% of all placement fee revenue to a 501(c)(3) charity of the client's choice. Talent First operates with a strong emphasis on transparency, social responsibility, and ethical recruiting practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Talent First.
Talent First didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role