Lead Service Designer - Product & Experience
Capco(3 days ago)
About this role
Capco is hiring a Lead Service Designer within its Product & Experience practice to shape customer-centric products and services for financial services clients. The role focuses on driving meaningful change across transformation programmes for banks and other finance institutions. Based in London with a hybrid working arrangement, the position sits in a consulting environment delivering enterprise-level experience work.
Required Skills
- Service Design
- Workshop Facilitation
- Journey Mapping
- Prototyping
- Blueprints
- AI Experience
- Storytelling
- User Research
- Communication
- Agile
+2 more
About Capco
capco.comCapco is a global management and technology consultancy focused on the financial services and energy sectors. It helps banks, insurers, capital markets firms, payments businesses and energy companies with digital transformation, strategy, technology delivery, data & analytics, risk & compliance, and cybersecurity. Capco combines consulting and engineering capabilities to design and implement end-to-end solutions across digital, cloud and core systems. The firm operates internationally and is part of the Wipro group, extending its scale and technology reach.