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Lead Service Designer at Faculty - ApplyBlast

Lead Service Designer

Faculty

1 day ago

3.8 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Lead Service Designer at Faculty shapes the strategic direction of service design, aligning cross-functional teams to deliver innovative and scalable solutions. This role involves pioneering unified service ecosystems, embedding systems thinking, and driving ambitious transformation initiatives for clients. The position focuses on guiding large-scale user research and crafting long-term strategies to help clients overcome complex organizational challenges.

Responsibilities

Direct large-scale user research efforts and mentor teams to embed best practices
Develop comprehensive service blueprints and journey maps to align cross-functional teams
Facilitate workshops with senior stakeholders to align on strategic direction and resolve conflicts

Skills

About Faculty

faculty.ai

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2014

View Profile

Faculty is a leading artificial intelligence company focused on enhancing organizational performance through innovative AI solutions. They partner with businesses across various sectors, including healthcare, finance, and defense, to implement AI strategies that drive significant real-world impact. Their services span AI development, training, and ethical practices, ensuring that companies effectively harness the power of AI while addressing safety and governance concerns. Faculty is recognized for its expertise and contributions in pushing AI solutions forward, aiming to create transformative change in the industries they serve.