Lead SLA Administration
Syniverse
About this role
A Syniverse SLA Manager is responsible for managing customer SLAs, including reporting, performance analysis, and contract review, with a focus on automation and process improvement to ensure service quality and contractual compliance.
Skills
Qualifications
About Syniverse
syniverse.comThe world's most connected company. Explore Syniverse's secure, scalable solutions for mobile operators & businesses worldwide.
Recent company news
Business WireSyniverse and BICS Partner to Accelerate Global 5G Standalone Roaming
1 week ago
PR NewswireIridium and Syniverse Partner to Bring Direct-to-Device Satellite Connectivity to Mobile Network Operators Worldwide
May 29, 2025
01netSyniverse Becomes First BCE Agent to Achieve GSMA BCE 2.0 Compliance
1 week ago
IoT NowCellusys, Comfone, Mobileum, Orange Wholesale, Syniverse and Telna ranked #1 champion roaming vendors by Kaleido Intelligence
Nov 19, 2025
Mobile World LiveSateliot, Syniverse split NTN bill
Jun 11, 2025
About Syniverse
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Syniverse.
Salary
$80k – $120k
per year