Freshworks
The Lead AI Solution Engineer at Freshworks will act as the AI subject‑matter expert in presales, designing and delivering AI proofs‑of‑concept, guiding technical discovery, and bridging the gap between sales and post‑sale implementation. The role partners with account executives, product, and professional services to win deals, build reusable AI demo assets, and influence product roadmaps.
Headquarters
San Mateo, California, United States
Company Size
5001-10000 employees
Founded
2010
Freshworks is a SaaS company that builds uncomplicated, enterprise-grade software to help customer service, IT, and employee experience teams deliver better outcomes. Its product suite covers customer service/help desk, IT service management, CRM, and business process automation, with AI-powered features to speed resolution and improve customer experience. Freshworks emphasizes ease of use and fast time-to-value, offering cloud-native solutions and multilingual global support. Founded in 2010 and headquartered in San Mateo, CA, it serves customers worldwide and has been recognized on lists like the Forbes Cloud 100 and in Gartner research.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Freshworks.
Freshworks didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role
Senior Manager, Solution Consulting Platform AI & Data ( Melbourne or Sydney based)
ServiceNow
Solution Engineering Intern
UiPath
Senior Solution Consultant - AI Specialist
Anaplan
SMB Solutions Engineer, Client Management
Asana
Pre-Sales AI Consultant
WalkMe
Principal Ux Design Strategist Santa Clara Ca
U.S. Pipeline