Lead Spa Concierge

The Lead Spa Concierge serves as the primary liaison between spa guests, group clients, and the spa operations team at the Omni PGA Frisco Resort. This role ensures an exceptional guest experience by coordinating personalized spa services, managing group and event bookings, and leading the concierge team to deliver seamless, luxury service. The position requires strong organizational skills, excellent communication, and the ability to anticipate guest needs in both individual and group settings.