Lead SRE, Site Reliability Engineering

Klaviyo(4 days ago)

HybridFull TimeSenior$120,960 - $181,440Site Reliability Engineering

About this role

A Lead Site Reliability Engineer at Klaviyo is a senior technical leader based in Dublin who shapes the reliability vision for Klaviyo’s foundational cloud-native platform. The role is highly visible across the company and focuses on ensuring the platform meets the availability, scalability, and operational standards required to serve global customers.

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Required Skills

Cloud Native
Python
Go
Kubernetes
Terraform
Observability
Incident Response
Capacity Planning
SLOs
Error Budgets

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About Klaviyo

klaviyo.com

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.