Lead Support Analyst - Shared Services and Production Management , Information Technology
CLSA(5 months ago)
About this role
A Production Support Engineer in Shared Services Production Management responsible for ensuring availability and stability of production applications and middleware within an investment bank. The role supports global monitoring, incident response, and collaborates with development and operations teams across shifts and regions to maintain services and implement improvements.
Required Skills
- Production Support
- Log Analysis
- Troubleshooting
- DevOps
- ITIL
- ITRS Genos
- SQL
- Unix Scripting
- ELK
- Grafana
+9 more
Qualifications
- Bachelor's Degree in Computer Science or Engineering
- Minimum 8 Years' IT Experience
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