Lead Teller
KeyBank(1 month ago)
About this role
A Lead Teller at KeyBank is a senior frontline banking professional based in a branch who serves as a trusted advisor and escalation point for complex client service issues. The role supports branch operations by overseeing the teller line, coaching staff, and ensuring adherence to regulatory and security controls. Lead Tellers help connect clients with bankers for deeper financial wellness conversations and contribute to overall client experience and branch performance.
Required Skills
- Cash Handling
- Client Service
- Coaching
- Teller Scheduling
- Compliance
- Sales
- Time Management
- Cash Balancing
- Cross-Selling
- Banking Systems
Qualifications
- High School Diploma
- GED
- Notary License (Preferred)
About KeyBank
key.comEnjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!
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