Lead Teller
KeyBank(1 month ago)
Livonia, MIOnsiteFull TimeSenior$37,500 - $50,000Branch Operations
Apply NowAbout this role
A Lead Teller at KeyBank serves as a trusted advisor and primary troubleshooter in a branch, resolving complex client service issues and promoting clients' financial wellness. The role oversees teller line operations including scheduling and staffing, coaches tellers to improve service and operational effectiveness, and ensures compliance with regulatory, security, and audit controls. The Lead Teller also identifies sales opportunities and transitions clients to bankers for deeper financial conversations.
Required Skills
- Client Service
- Cash Handling
- Coaching
- Scheduling
- Compliance
- Sales
- Time Management
- Communication
- Attention To Detail
- Operational Oversight
Qualifications
- High School Diploma
- GED
- Notary License (Preferred)
About KeyBank
key.comEnjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!
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