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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

5 months ago

3.6 on Glassdoor

Tacoma, WA

Onsite

Full Time

Senior

0 applicants

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About this role

A Lead Teller at KeyBank serves as a primary troubleshooter for complex client servicing issues and a trusted advisor to the community. The role involves coaching other tellers, managing daily staffing and scheduling, and mentoring new team members while ensuring strict adherence to compliance and security procedures. Lead Tellers also identify financial wellness opportunities for clients to transition them toward deeper banking relationships.

Responsibilities

Coach and mentor tellers to enhance operational effectiveness
Resolve complex client servicing issues and troubleshoot problems
Manage day-to-day teller scheduling and staffing in the branch
Ensure strict compliance with regulatory and security procedures
Transition clients to bankers by identifying financial needs

Skills

Qualifications

Notary License (Preferred)High School Diploma or GED (Required)

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!