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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

5 months ago

3.6 on Glassdoor

West Linn, OR

Onsite

Full Time

Senior

0 applicants

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About this role

As a Lead Teller at KeyBank, you will serve as a trusted advisor and primary troubleshooter for complex client servicing issues within a branch setting. You will coach other tellers, manage daily scheduling and staffing, and ensure strict adherence to regulatory compliance and security controls. The role involves identifying financial wellness opportunities, transitioning clients to bankers, and achieving sales targets.

Responsibilities

Coach and observe tellers to enhance operational effectiveness.
Resolve complex client servicing issues and troubleshoot problems.
Manage daily scheduling and staffing for the branch teller line.
Transition clients to bankers for deeper financial wellness conversations.
Ensure strict adherence to regulatory and security procedures.

Skills

Qualifications

High School DiplomaNotary License

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!