Lead Teller

As a Lead Teller at KeyBank, individuals serve as a resource to identify and resolve complex client servicing issues while transitioning clients to bankers for deeper financial conversations. The role involves coaching tellers on operational effectiveness, managing branch compliance with regulatory controls, and overseeing daily teller scheduling and staffing. Additionally, the position requires balancing cash drawers, attending team meetings, and assisting in the onboarding and training of new tellers.