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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

4 months ago

3.6 on Glassdoor

Burlington, VT

Onsite

Full Time

Senior

0 applicants

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About this role

A Lead Teller at KeyBank serves as a trusted advisor and primary troubleshooter for complex client servicing issues within a branch setting. The role involves coaching tellers to enhance client experiences, managing daily staffing schedules, ensuring compliance with banking regulations, and identifying opportunities to transition clients to bankers for deeper financial discussions.

Responsibilities

Resolve complex client servicing issues and troubleshoot account problems
Coach tellers to enhance client experience and operational effectiveness
Manage day-to-day teller scheduling and branch operational standards
Identify financial wellness opportunities and transition clients to bankers
Ensure compliance with regulatory, security, and internal audit controls

Skills

Qualifications

High School Diploma or GEDNotary License

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!