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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

4 months ago

3.6 on Glassdoor

Seattle, WA

Onsite

Full Time

Senior

0 applicants

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About this role

As a Lead Teller at KeyBank, you will act as a primary troubleshooter for complex client servicing issues while coaching other tellers to enhance operational effectiveness and client experience. You will manage day-to-day teller scheduling, oversee branch compliance with regulatory controls, and transition clients to bankers for deeper financial wellness conversations. Additionally, you will support the Branch Manager in onboarding new tellers and promote bank products to achieve sales targets.

Responsibilities

Identify and resolve complex client servicing issues
Coach tellers to enhance operational effectiveness and client experience
Manage day-to-day scheduling and staffing for the branch teller line
Transition clients to bankers for deeper financial wellness conversations
Promote bank products and services while achieving sales targets

Skills

Qualifications

High School Diploma or GED

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!