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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

4 months ago

3.6 on Glassdoor

Pittsburgh, PA

Onsite

Full Time

Senior

0 applicants

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About this role

As a Lead Teller at KeyBank, you will serve as a trusted advisor and primary troubleshooter for complex client servicing issues within a branch setting. You will enhance client relationships by uncovering financial needs, transitioning clients to bankers for deeper conversations, and providing coaching to other tellers. This role involves managing day-to-day operations, overseeing branch compliance, and ensuring efficient cash handling and transaction processing.

Responsibilities

Act as primary troubleshooter for complex client servicing issues
Coach tellers to enhance client experience and operational effectiveness
Transition clients to bankers for deeper financial wellness conversations
Manage day-to-day duties for branch teller line and scheduling
Ensure accurate cash drawer balancing and adherence to compliance procedures

Skills

Qualifications

High School Diploma or GEDNotary License (Preferred)

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!