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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

4 months ago

3.6 on Glassdoor

Seattle, WA

Onsite

Full Time

Senior

0 applicants

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About this role

As a Lead Teller at KeyBank, you will act as a trusted advisor and primary troubleshooter for complex client servicing issues while enhancing relationships within the branch community. You will coach other tellers to ensure operational effectiveness, manage daily scheduling, and transition clients to bankers to deepen their financial wellness conversations. This role requires observing branch staff, maintaining compliance with regulatory controls, and driving the sale of financial products to achieve sales targets.

Responsibilities

Coach tellers to enhance client experience and operational effectiveness
Manage day-to-day teller line duties including scheduling and staffing
Resolve complex client servicing issues and act as a primary resource
Transition clients to bankers for deeper financial wellness conversations
Process cash transactions accurately while maintaining regulatory compliance

Skills

Qualifications

High School Diploma or GEDNotary License

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!