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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

4 months ago

3.6 on Glassdoor

Batavia, NY

Onsite

Full Time

Senior

0 applicants

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About this role

As a Lead Teller at KeyBank, you serve as a trusted advisor and primary troubleshooter for complex client servicing issues while acting as a resource for identifying financial needs. You will coach the teller line on operational effectiveness, manage branch compliance, and transition clients to bankers for deeper financial conversations. The role requires balancing cash drawers, maintaining regulatory standards, and supporting the Branch Manager in staff onboarding.

Responsibilities

Coach tellers on operational effectiveness and compliance
Identify and resolve complex client servicing issues
Balance cash drawers within established guidelines
Transition clients to bankers for financial wellness discussions
Support Branch Manager in new teller onboarding

Skills

Qualifications

High School Diploma or GEDNotary LicenseValid Driver's License

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!