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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

3 months ago

3.6 on Glassdoor

Beaverton, OR

Onsite

Full Time

Senior

0 applicants

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About this role

As a Lead Teller at KeyBank, you serve as a trusted advisor and resource for clients in the branch, resolving complex servicing issues and coaching other tellers. You will transition clients to bankers by identifying their financial needs, manage teller scheduling and staffing, and ensure strict adherence to compliance and security procedures. This role also involves promoting banking products to help clients achieve their financial wellness goals.

Responsibilities

Coach tellers to enhance operational effectiveness and client service
Resolve complex client servicing issues and troubleshoot operational problems
Manage day-to-day teller line activities including scheduling and staffing
Transition clients to bankers by identifying financial wellness opportunities
Ensure adherence to banking regulations and internal security controls

Skills

Qualifications

High School DiplomaGEDNotary Public

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!