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Lead Teller at KeyBank - ApplyBlast

Lead Teller

KeyBank

3 months ago

3.6 on Glassdoor

Valatie, NY

Onsite

Full Time

Senior

0 applicants

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About this role

As a Lead Teller, you will serve as a trusted advisor and primary troubleshooter for complex client service issues within the KeyBank branch. You will coach other tellers on operational effectiveness, manage daily staffing schedules, and identify opportunities to transition clients to relationship banking for financial wellness. This role requires balancing cash drawers while upholding strict compliance, security, and internal audit controls.

Responsibilities

Act as primary resource for complex client servicing issues
Coach tellers to enhance client experience and operational effectiveness
Manage day-to-day duties for branch teller line scheduling and staffing
Balance cash drawers and uphold regulatory security procedures
Identify financial wellness opportunities and transition clients to bankers

Skills

Qualifications

High School Diploma or GEDNotary License

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

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Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!