Lead Veterinary Receptionist

Veterinary Practice Partners(11 days ago)

Littleton, MAOnsiteFull TimeSenior$44,000 - $52,000Client Services

About this role

Lead Client Service Representative at Middlesex Veterinary Center serves as the front-desk lead for a full-service small animal hospital, representing the hospital to clients and supporting guest experience. The role provides leadership and mentorship to the front desk team while supporting coordination between clients and clinical staff.

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Required Skills

Client Service
Leadership
Scheduling
Communication
Training
Invoicing
Payment Processing
Conflict Resolution
Veterinary Software
Organization

About Veterinary Practice Partners

vetpracticepartners.com

Veterinary Practice Partners (VPP) is a veterinary-focused partnership firm that offers a co-ownership model enabling practice owners to grow or transition while keeping clinical control in the hands of veterinary professionals. VPP provides capital, operational support, and strategic resources to accelerate practice growth without sacrificing standards of care. Their model emphasizes true veterinary-led ownership and long-term alignment with clinicians rather than one-size-fits-all roll-ups. VPP targets veterinarians seeking sustainable growth, succession planning, and preservation of veterinary medicine.