Lead Voice Engineer
NICE(1 month ago)
About this role
The Voice Engineer at NiCE is an individual contributor within Voice Services CX focused on ensuring strong voice service quality and reliability across the company's platforms. The role serves as a subject-matter resource for cross-functional teams and external partners while supporting the organization's voice product and service delivery. The position requires working in a dynamic, customer-facing environment with on-call and occasional off-hours availability.
Required Skills
- VoIP
- SIP
- SBCs
- Ribbon
- AudioCodes
- Call Routing
- Wireshark
- Monitoring
- UNIX
- Linux
+11 more
Qualifications
- Bachelor's Degree in Telecommunications
- Ribbon Accreditation
- AudioCodes Accreditation
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at NICE
Similar Jobs
Senior Communications/ Voice Engineer
Vonage(1 month ago)
Senior Voice & Contact Center Engineer
Nawy Real Estate(8 months ago)
Voice & Telephony Systems Engineer
Observe.AI(1 month ago)
Senior Communications/ Voice Engineer
Vonage(1 month ago)
Director, Engineering (Voice)
Nextiva(3 months ago)
Enterprise Voice Engineer III
C3EL(1 month ago)