oraclecloudinfrastructure
The Lead, Workforce Planning & Operations ensures Service Delivery has the right resources to meet customer demand while improving service levels, productivity, and labor efficiency. This role leads workforce planning, forecasting, scheduling governance, and centralized real-time operations across multiple support functions. Additionally, the position manages a team of Service Delivery Controllers to monitor performance and optimize staffing.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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