Learner Experience Manager, Simplilearn
Fullstack Academy
About this role
A Learner Experience Manager at Simplilearn handles high-priority customer issues, resolves escalated concerns, and implements strategies to retain customers. The role focuses on improving customer satisfaction and ensuring smooth issue resolution while collaborating with cross-functional teams to enhance the learner experience.
Skills
Qualifications
About Fullstack Academy
fullstackacademy.comFullstack Academy is a top-ranked tech education provider offering live online bootcamps and immersive programs in coding, cybersecurity, data analytics, and AI/machine learning. Its curricula emphasize hands-on, project-based learning designed to build real-world portfolios and job-ready skills. The academy supports learners with career services, mentorship, and outcomes-focused coaching, guiding career changers and upskilling professionals. With global online access and a strong employer network, Fullstack prepares students to enter and advance in the tech workforce.
Recent company news
Higher Ed DiveZovio takes steps to dissolve, aims to sell Fullstack Academy for $55M
Sep 21, 2022
PR NewswireSimplilearn Acquires New York based Fullstack Academy, Aims to Achieve $200mn in Revenue by FY24
Nov 28, 2022
EdSurgeBridgepoint Education Acquires a Coding Bootcamp in Fullstack Academy
Mar 12, 2019
Business WireFullstack Academy Brings Tech Bootcamps to India in First International Partnership
Jan 11, 2022
NYCEDCScholarship Program Offers Low-Income New Yorkers Full Tuition to Cybersecurity Bootcamp
Jul 5, 2022
About Fullstack Academy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fullstack Academy.
Salary
$55k
per year
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