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Learning and Performance Child Support Technician Lead at City and County of Denver - ApplyBlast

Learning and Performance Child Support Technician Lead

City and County of Denver

4 months ago

2.5 on Glassdoor

Greater Denver Area

Hybrid

Full Time

Senior

0 applicants

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About this role

The Learning and Performance Child Support Technician Lead at Denver Human Services provides quality assurance, data analysis, and technical support for the Child Support Services division. This senior role involves conducting case reviews, compiling audit responses, maintaining the Work Management System, and ensuring consistent performance standards across the team. The position reports to the offices at 1200 N. Federal Boulevard and requires a significant focus on operational continuity and process standardization.

Responsibilities

Compile monthly state audit cases and prepare accurate responses to findings
Assist with updates and maintenance of the Work Management System for case reviews
Serve as a backup for divisions ensuring continuity of operations
Conduct case reviews to evaluate processes and standardize work practices
Provide quality assurance support to the Leadership Team ensuring compliance

Skills

Qualifications

High School DiplomaGED, HiSET, or TASC CertificateValid Driver's License

About City and County of Denver

denvergov.org

Headquarters

Denver, Colorado, United States

Company Size

10001+ employees

Founded

1859

View Profile

The City and County of Denver is the municipal government serving Denver, Colorado, and the surrounding community. Its official website centralizes government services and information for residents, businesses, and visitors — from permits, payments, licensing, and service requests to public safety, transportation, parks, and community programs. Visitors can report issues, use the site’s chat assistant (“Sunny”), submit online forms, and access meeting agendas, news, and transparency resources. The site emphasizes digital access to city programs and resident engagement across departments.