Learning Specialist
SoFi(1 month ago)
About this role
The Learning Specialist at SoFi delivers training and development for front-line contact center agents across product lines, supporting new hire, upskill, and refresher programs. The role partners with managers and global L&D partners to onboard and certify trainers, uses data to track learner progress, and contributes to improving training content and outcomes. The specialist will work across virtual and in-person formats, potentially travel, and represent SoFi’s policies and professional standards.
Required Skills
- Adult Learning
- Technical Facilitation
- Virtual Training
- In-Person Training
- Coaching
- Classroom Management
- Time Management
- Relationship Management
- Problem Solving
- Organizational Skills
+11 more
Qualifications
- Bachelor's Degree Preferred
About SoFi
sofi.comWelcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.
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