Leasing and Resident Experience Manager

The Leasing and Resident Experience Manager leads leasing, renewal, and resident retention strategies across a multi-property portfolio, ensuring a high-quality resident experience from prospect to renewal. This role oversees leasing and resident services teams, partners with regional managers, and provides hands-on support to communities experiencing leadership vacancies. The position focuses on maximizing occupancy, improving resident satisfaction, and reducing turnover through proactive initiatives and data-driven performance management.