Blue Cross Blue Shield of Massachusetts
The Legal Operations and eDiscovery Manager leads the Law Department’s legal operations and eDiscovery functions, partnering with attorneys, business teams, outside counsel, and vendors to improve processes, technology, and service delivery. The role manages strategic initiatives, including responsible AI adoption, to enhance efficiency, consistency, and defensibility across legal operations, litigation management, and eDiscovery. This position involves overseeing the Exterro eDiscovery platform, matter management in LexisNexis CounselLink, and driving change management for process and technology initiatives. The manager also advises leadership on legal technology, process efficiency, and software solutions while ensuring defensible eDiscovery workflows and litigation support.
Headquarters
Boston, Massachusetts, United States
Company Size
1001-5000 employees
Founded
1937
Blue Cross Blue Shield of Massachusetts brings health insurance plans, medical claims, insurance coverage, benefits and telehealth via MyBlue Web & App
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Blue Cross Blue Shield of Massachusetts.
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