Modis Design
The Level 1 Agent serves as the first point of contact for the Service Desk, handling incoming requests across all communication channels, creating and managing tickets, and resolving issues that fall within Service Desk scope. The role operates 24/7, ensuring SLA compliance, thorough documentation, and protection of confidential information while supporting continuous improvement of internal processes.
Headquarters
Center, Pennsylvania, United States
Company Size
1-10 employees
Founded
2006
Modis Design — creative digital agency in Tokyo, Japan 🏆 award-winning japanese agency ✓ communications strategy ✓ creative services ✓ language solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Modis Design.
Modis Design didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role