Level 1 IT Technician

The Level 1 IT Technician provides first-level technical support and manages the setup, deployment, and lifecycle of end-user computing and mobile devices for Juniper employees. This role prepares and provisions company-issued laptops, desktops, smartphones, and tablets to company standards and security policies, supports employee onboarding and offboarding, and resolves common hardware, software, and access issues. The role also travels to company locations to provide onsite support, deploy equipment, and assist with technology-related projects.